Let's talk about the thing nobody thinks about until it's too late: backups. You know the feeling. Your laptop makes a weird noise, or you spill coffee near it, or an update goes sideways. Suddenly you're wondering if that one file, you know the

At Tranquil IT, we often say that data recovery is less about luck and more about disciplined, scientific engineering. Recently, we were presented with a scenario that perfectly illustrated this ethos. A data recovery case involving a dead solid-state NVMe drive, corrupted BitLocker encryption, a highly complex hardware architecture and

Tranquil IT was a great place for my work experience because everyone treats you really like family, they are also very good at what they do, they are also great at teaching you about technology and how it works. Tranquil IT is like no technology company I've ever

Be honest with us, how many of your passwords are some variation of the same thing? Maybe you swap out a number at the end, or add an exclamation mark to satisfy the "must include a symbol" requirement. You're not alone. Most people do it, and

In the vast and wonderful world of the internet, there’s always an adventure waiting around every corner. But just like on any exciting journey, it is wise to be aware of unknown perils that can lay just beneath the surface. One such bump that internet travellers might encounter is

Solving the "Instant Dial" Bug on Sangoma P370 Handsets At Tranquil IT, we recently encountered a frustrating edge-case with the Sangoma P370 series handsets. FreePBX Users reported that while attempting to dial out, the phone would prematurely execute the call after only three or four digits were entered—