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Sean Watson

Chasing Ghosts in the Silicon: A Case Study in BitLocker & Intel Optane Recovery

Chasing Ghosts in the Silicon: A Case Study in BitLocker & Intel Optane Recovery

At Tranquil IT, we often say that data recovery is less about luck and more about disciplined, scientific engineering. Recently, we were presented with a scenario that perfectly illustrated this ethos. A data recovery case involving a dead solid-state NVMe drive, corrupted BitLocker encryption, a highly complex hardware architecture and
10 Jul 2026 6 min read
Work Experience : My week at Tranquil IT

Work Experience : My week at Tranquil IT

Tranquil IT was a great place for my work experience because everyone treats you really like family, they are also very good at what they do, they are also great at teaching you about technology and how it works. Tranquil IT is like no technology company I've ever
10 Jul 2026 1 min read
Dial Plans for Sangoma P370 in the UK

Dial Plans for Sangoma P370 in the UK

Solving the "Instant Dial" Bug on Sangoma P370 Handsets At Tranquil IT, we recently encountered a frustrating edge-case with the Sangoma P370 series handsets. FreePBX Users reported that while attempting to dial out, the phone would prematurely execute the call after only three or four digits were entered—
20 May 2026 2 min read
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